Your satisfaction is important to us. If you are not satisfied with some aspect of your treatment, we generally recommend first discussing this with your clinician. If this does not resolve the issue, please contact the administration at your respective office location.
Once you are a patient of ours, you should contact your clinician at the office. After hours, the phones are answered by a 24 hour answering service who will contact your clinician for you.
Medication evaluations and medication management are provided onsite by our psychiatrists and nurse practitioners. Appointments for these services can be made by calling any of our offices.
We make every effort to get patients seen as soon as possible. Initial appointments are usually scheduled within a week of the initial call.
Simply call one of our offices and a staff member will ask you a few questions to get the process started. Then an intake appointment will be scheduled for you.
We are participating providers for most insurance plans. As a result, you are typically only responsible for a co-pay. Fees for persons without insurance are set on an individual basis prior to the initial appointment. If what you need is not covered by your plan, we will make you aware of that before we begin.
Length of treatment depends on the type and severity of problem as well as the extent of the person’s strengths and support system. Commonly, therapy lasts 6-12 sessions, but factors such as when in the day you need to be seen, may affect your access to our care.
Therapy is a treatment for problems that are psychological, emotional or interpersonal. Therapists and patients work together to understand problems and develop plans for resolving them. The focus is generally upon changing thoughts, emotions or behaviors that are interfering with a person’s effective functioning. Most therapy focuses on individuals, though therapists also work with couples and families.
We accept most major insurances. If you don’t see your insurance carrier on our list, please contact us to see how we can help.
We have offices located throughout the New York region, including Carmel, Millbrook, and Putnam Valley. Check out our online behavioral health directory to find a location that is convenient for you.
Prior to coming to the office you will receive an email confirming your appointment. Please make sure you complete the online patient forms prior to arriving in the office so our providers can review your case ahead of time. When you arrive at our office, you will be greeted by a member of our administrative staff. If you have not completed your paperwork ahead of time, new clients will have to complete the paperwork prior to their appointment so we ask that that patients arrive at least 30 minutes prior to your scheduled appointment time, so please plan your arrival accordingly.
We understand the importance of finding a provider who is suited for your specific needs. Our team includes highly trained and specialized psychiatrists, psychologists, advanced nurse practitioners, and therapists offering high quality, evidence-based evaluation and treatment approaches for patients.
View our directory of behavioral health specialists to find a provider who is right for you, or contact a member of our Intake team.
Call your office directly. If you’re not sure of your office’s phone #, visit Find a Location, or call tel:(845) 279-5908.
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