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Frequently Asked Questions


What is therapy?

Therapy is a treatment for problems that are psychological, emotional or interpersonal. Therapists and patients work together to understand problems and develop plans for resolving them. The focus is generally upon changing thoughts, emotions or behaviors that are interfering with a person’s effective functioning. Most therapy focuses on individuals, though therapists also work with couples and families.

How long does it last?

Length of treatment depends on the type and severity of problem as well as the extent of the person’s strengths and support system. Commonly, therapy lasts 6-12 sessions, but factors such as when in the day you need to be seen, may affect your access to our care.

How much does it cost?

We are participating providers for most insurance plans. As a result, you are typically only responsible for a co-pay. Fees for persons without insurance are set on an individual basis prior to the initial appointment. If what you need is not covered by your plan, we will make you aware of that before we begin.

How do I make an appointment?

Simply call one of our offices and a staff member will ask you a few questions to get the process started. Then an intake appointment will be scheduled for you.

How long does it take to get an appointment?

We make every effort to get patients seen as soon as possible. Initial appointments are usually scheduled within a week of the initial call.

What if I need medications?

Medication evaluations and medication management are provided onsite by our psychiatrists and nurse practitioners. Appointments for these services can be made by calling any of our offices.

What if I have an emergency?

Once you are a patient of ours, you should contact your clinician at the office. After hours, the phones are answered by a 24 hour answering service who will contact your clinician for you.

What if I am not satisfied with the treatment I am receiving?

Your satisfaction is important to us. If you are not satisfied with some aspect of your treatment, we generally recommend first discussing this with your clinician. If this does not resolve the issue, contact Anne Nadig, our Administrative Director, at 845-279-5908.